Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00+Years
- Qualification: Any Graduate / Any Postgraduate
- Job Location: Hyderabad/ Secunderabad
- Role : VOICE PROCESS ( HINDI & ENGLISH)
Time and Venue
11th August, 10.00 AM – 2.00 PM
Address: F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Contact – Nawaz khan ()
Job description
Job Role
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Eligibility
Education : Any Graduate
Shift: Rotational shift with 2 rotational off
Skill: Good English and Hindi communication with good problem solving skills
NOTE- ONLY FRESHERS ARE ELIGIBLE