Metrochem API Pvt Ltd was established by Dr. N.V. Rao in the year 2004, with a grand vision of being the most preferred supply partner to pharmaceutical customers worldwide. The management aimed to achieve this vision with a clear focus on quality, affordability and products at Metrochem API Private Limited is one of the fastest growing manufacturers of Active Pharmaceutical Ingredients (APIs), Pellets (Semi finished Formulations) and Intermediates.
- Qualification: MBA (Finance / Marketing)
- Experience : Freshers
- Role: Trainee Executive
- Job Location: Hyderabad
Walk-In Interview Details:
- Date: 23 August – 24 August, 2024
- Time: 10.00 AM – 1.00 PM
- Venue: Metrochem API Pvt. Ltd, The Watermark, 3rd floor, Plot No 11, Survey No. 9, Whitefields, Kondapur, Hitech City, Hyderabad – 500084 Telangana State, India.
- Contact – Saikumar (8712619528)
Job Description:
- Provide excellent customer service through phone calls, emails, and chats to resolve customer queries and concerns.
- Handle inbound international calls from clients across various time zones (UK & US).
- Process customer requests for product information, orders, returns, and exchanges in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues or escalate when necessary.
