Teva Pharmaceutical Industries Ltd. (also known as Teva Pharmaceuticals) is an Israeli multinational pharmaceutical company. Teva specializes primarily in generic drugs, but other business interests include branded-drugs, active pharmaceutical ingredients (API’s) and, to a lesser extent, contract manufacturing services and an out-licensing platform.
Vacancy details:
- Department: Quality Specialist III (Night Shift)
- Qualification: B.Sc in Any Specialization, B.Pharma in Any Specialization
- Experience: 1-3 years
- Salary:₹Not Disclosed
Job Description: Greeting from Teva Pharmaceuticals ltd.!!!!
Important Details :
- Location: Hybrid -Bengaluru
- Post of date:17/05/2024
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face to face
- Interview Rounds of Interview: HR
Walkin Interview Details:
Job Responsibilities:
voice process (Incoming and outgoing calls to various customers of Teva)
Complaint Processing: Performs the functions associated with receiving, trending, logging, and coordinating the return of the Samples for product quality related Complaints. This includes complaints received via phone, email, and internet. Utilize knowledge and experience from processing of live complaint calls to lead by example.
Assists QAS Intake team management in handling of QAS Intake team activities : Serves as a Subject Matter Expert on all In-Take Team complaint processes and scenarios and assists QAS employees to ensure compliance with Quality Assurance Services Standard Operating Procedures and Work Instructions. Collaborate with QAS Daily review team and/or closing team to discuss and calibrate on varying views on how records should be handled. Responsible for handling High Profile complaints. Conduct a day end review to ensure that proper justification is provided for and documented in all High-Profile complaints.
Participate and contribute to the continuous improvement activities of the QAS group: Participate in the continuous improvement of the QAS Group to drive operational excellence by performing a variety of tasks and projects to increase compliance, efficiencies, and effectiveness of actions within the Group. Tasks and Projects may include but are not limited to:
Support audits and inspections of QAS group.
Provide data related to product complaints, volumes, Deviation reports as required.
Identify automation and defect proofing opportunities and highlight the same to QAS management via business cases, quantifiable data.
Experience & Qualification:
1 to 3 years of experience with Bachelor of Science Degree in a scientific field preferably, Pharmacy, Chemistry, Micro-Biology, Chemical Engineering
Shift: Night Shift (6 PM to 3 AM)
Hybrid Working (3 Days working from office and 2 days working from home)
Walk-in Drive Date: 25th May, 24 , Saturday
Time: 10 AM to 3 PM
Venue: Teva Pharmaceuticals, Brigade Senate 1, Hebbal Kempapura, Bengaluru – 24