Immediate Hiring: Process Associate (US Healthcare Voice Process) – Freshers Welcome!
Are you a dynamic and motivated individual looking to kickstart your career in the thriving US healthcare sector? Join a leading organization dedicated to providing exceptional customer service and support within the US healthcare domain. We are actively seeking enthusiastic and talented freshers to become integral members of our team as Process Associates. This is an excellent opportunity to grow your skills in a fast-paced, supportive, and growth-oriented environment.
About the Role:
As a Process Associate, you will be the primary point of contact for our US healthcare clients, playing a pivotal role in ensuring their queries are resolved efficiently and professionally. This position involves handling inbound and outbound calls, providing information, and delivering an outstanding customer experience.
Key Responsibilities:
- Resolve customer queries and issues effectively during the first point of contact.
- Deliver a consistently positive, empathetic, and professional customer experience.
- Maintain a courteous and friendly demeanor in all interactions.
- Utilize active listening skills to understand customer needs thoroughly.
- Efficiently multi-task and navigate various systems in a dynamic environment.
- Collaborate effectively as a team player, contributing to overall process improvements.
- Adapt to a constantly changing and innovative work culture.
What We’re Looking For (Qualifications & Skills):
To thrive in this role, you should possess:
- Educational Background: A Bachelor’s degree in any discipline (Arts & Science graduates are preferred). We welcome candidates from 2024, 2025, and 2026 pass-out batches. Please note: B.E/B.Tech graduates are not eligible for this specific position.
- Experience: This is an ideal opportunity for freshers eager to launch their professional journey.
- Essential Skills:
- Exceptional verbal and written communication skills in English are mandatory.
- Strong interpersonal skills with a customer-centric approach.
- Ability to learn quickly and adapt to new challenges.
- A proactive attitude towards problem-solving.
Work Details:
- Designation: Process Associate
- Work Location: Navalur / Shollingnallur, Chennai.
- Shift: This position requires working in US Shifts (Night Shifts).
Walk-in Interview Details:
We are conducting an immediate walk-in drive for eligible candidates.
- Date: Thursday, September 16, 2026
- Time: 10:00 AM to 1:30 PM
- Venue: ETA- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103.
Important Note:
Only candidates demonstrating excellent communication skills will be considered for this role. Feel free to refer friends or colleagues who meet the eligibility criteria and are looking for a fantastic career opportunity!
